Sales Policy

Effective Date: January 14, 2025

At ToysStoreRoyal, we are committed to providing a seamless and enjoyable shopping experience. Our sales policy outlines the terms under which our products are sold, including order processing, pricing, and delivery. By making a purchase from our website (toysstoreroyal.com), you agree to comply with the terms set forth in this Sales Policy.

1. Product Availability

All products offered for sale on our website are subject to availability. While we strive to keep our inventory up to date, certain items may go out of stock unexpectedly. In such cases, you will be notified promptly via email, and we will offer alternative solutions, including backordering or selecting a similar product. If an item is unavailable, we will cancel your order for that specific product and issue a full refund.

2. Pricing

Prices displayed on ToysStoreRoyal are final and are subject to change without prior notice. However, once you place an order, the price of the product at the time of purchase will be honored. We make every effort to ensure our prices are accurate, but in the event of a pricing error, we reserve the right to correct it and offer you the option to proceed with the adjusted price or cancel the order. All prices are listed in USD unless otherwise specified.

3. Payment Methods

We accept various forms of payment, including credit cards, debit cards, and secure payment gateways such as PayPal and Apple Pay. All transactions are processed securely, and we do not store any sensitive payment information. Payment will be charged at the time of purchase. For any order cancellations or refunds, we will process the payment reversal to the original payment method.

4. Order Processing

Once an order is placed, we will process it within 1–2 business days. You will receive an order confirmation email once your order has been successfully placed. After processing, you will receive a shipping confirmation email containing tracking information. Please note that during peak seasons, processing times may be slightly longer.

5. Shipping and Delivery

We offer various shipping options to ensure timely delivery. Shipping fees are calculated based on the size, weight, and destination of your order. We strive to deliver all products as quickly as possible, but delivery times may vary depending on your location. Once your order is shipped, you will receive a tracking number to monitor its progress. Delivery times are estimated and may be subject to delays due to unforeseen circumstances such as weather, holidays, or carrier issues.

6. International Orders

For international customers, please be aware that customs duties, taxes, and other import fees are the responsibility of the buyer. We recommend checking with your local customs office to determine the applicable charges. Additionally, international shipping may take longer, and delivery times will vary depending on the destination country.

7. Cancellations and Modifications

If you wish to cancel or modify your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be modified or canceled. To cancel or change an order, please email our customer service team at info@toysstoreroyal.click. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

8. Gift Cards

We offer gift cards for purchase, which can be used for future orders on our website. Gift cards are non-refundable and cannot be redeemed for cash. The value of the gift card will be deducted from your order total at checkout. If the total value of your purchase exceeds the gift card balance, the remaining amount can be paid using another payment method.

9. Customer Service

Our customer service team is available to assist you with any inquiries related to your orders, products, or shopping experience. Please feel free to contact us via email at info@toysstoreroyal.click or by phone at (303) 555-9876. We aim to respond to all inquiries within 24–48 hours on business days.

10. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the new effective date. We encourage you to review this policy periodically to stay informed about our sales practices.